Bedrosians Tile and Stone
  • 16-Nov-2021 to 15-Jan-2022 (PST)
  • San Jose, CA, USA
  • Hourly
  • Full Time

Medical, Dental, and Vision Benefits Package


Job Overview

The Customer Service Representative is responsible for greeting clients and directing them to the appropriate sales representative. You help handle basic inquires such as store location and hours, product availability, order statuses, and pricing. You also help to maintain showroom and sample department supply and organization.


Duties

  • Greet and welcome clients
  • Introduce showroom clients to sales representatives
  • Assist with answering phone calls and handle basic inquires according to company script
  • Assist with transferring phone calls to the appropriate department or representative
  • Maintain a neat and organized workspace and maintain organization in the showroom and sample department
  • Assist in inventory cycles
  • Work within the framework of the company's defined policies, procedures, goals and directives.
  • Any other duties required of the position

Minimum Qualifications

  • High School Degree or Equivalent at a minimum
  • Excellent and professional phone, email, and computer skills
  • Friendly and outgoing personality
  • Positive attitude
  • Excellent and professional phone skills
  • Excellent verbal and written English communication skills
  • Ability to multitask and assist more than one client at a time
  • Possess a flexible work schedule
  • Ability to lift up to 50 lbs.
  • Prior receptionist or customer service experience is a plus
  • Bi-lingual in Spanish is a plus

Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/

Bedrosians Tile and Stone
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